1. Collected Personal Information
Users may now access the majority of HAWAIIFOODY services available to members, such as information searches or viewing articles, without the need to sign up for membership. Where a user signs up with HAWAIIFOODY to access personalized or membership services, only a minimal amount of personal information required for service use is collected.
The personal information collected by HAWAIIFOODY at the time of signing up for membership is provided below.
• - When a user signs up to HAWAIIFOODY, user ID, password, name, cookies, IP information, name in English, email used for membership verification are required for collection. The user may choose whether to provide his/her email address, profile information.
- When an organization signs up to HAWAIIFOODY, user ID, password, name, cookies, IP information, name in English, email used for membership verification are required for collection. The following personal information is collected while users use the service.
Additional personal information may be collected from users of specific HAWAIIFOODY services while the user uses the service, participates in an event or applies for a prize. If additional personal information is collected, the user is provided with guidelines on the ‘collected personal information, the purpose of collecting and using personal information, and the personal information storage period’ and is asked whether the user agrees to the collection and use of the information.
The IP address, cookies, service usage records, device information, and location information may be generated and collected during service use. Also, for search services, etc. using images or voice data, images or voice data may be collected.
Specifically, 1) during the process of using the service information on the user is automatically created and stored (collected), or 2) the user’s unique device information is safely transformed so that the original values cannot be identified and the data is collected in this manner. Location information may be collected during the course of using services, and location-based services offered by HAWAIIFOODY are regulated in detail in the “Terms of Location-Based Service.” The information collected as described above may or may not be considered “personal information,” depending on whether or not it has a connected to other personal information, etc.
2. Use of the Collected Personal Information
HAWAIIFOODY uses personal information only for purposes described below, which includes managing subscribers, developing, providing and improving services of HAWAIIFOODY and HAWAIIFOODY- related services (including mobile web/app), and creating a safe internet user environment.
• - Personal information is used to confirm user’s intent to subscribe to HAWAIIFOODY, verify the user’s age and consent from the user’s legal representative verify the identity of the user and legal representative, identify the user, confirm the user’s intent to unsubscribe from HAWAIIFOODY, and for other subscriber management purposes.
• - Personal information is used to provide existing services, including contents and advertisement, and also used to analyze demographic data, service visitations and use records, create relationships between users based on users’ personal information and areas of interest, provide customized services based on information on friends and areas of interest, and discover other elements that can be used to develop new services and/or improve existing services.
• - Personal information is used to restrict users who have violated laws, regulations and HAWAIIFOODY’s User Agreement from using the service, prevent and restrict actions that interfere with seamless service operation, including any delinquent actions, prevent account fraud and illegal transactions, deliver notices on agreement updates, store records on dispute mediation, handle civil petitions and for other user protection and service operation purposes.
• - Personal information is used to verify the user’s identity when providing premium services, make purchases and payments and to deliver product and services.
• - Personal information is used to provide information on events and provide opportunities to participate, to provide advertisement and for other marketing and promotion purposes.
• - Personal information is used to analyze service use records and access frequencies, calculate statistics on service use, analyze services and provide customized services based on statistics, and place advertisements.
• - Personal information is used to relieve users in circumstances that involve security, privacy and safety and to build a usable service environment.
3. Destruction of Personal Information
As a rule, the Company destroys personal information immediately after the user unsubscribes from the service.
However, personal information can be stored safely for a designated amount of time, even after the user unsubscribes, if HAWAIIFOODY has obtained separate consent from the user to store the personal information for a certain amount of time, or if the Company is obligated by law to store the information for a specific time period.
HAWAIIFOODY will obtain separate consent from the user for personal information storage for a specified period for the following purposes.
To prevent fraudulent membership sign-ups and misuse, records of misuse, including records on fraudulent membership sign-ups and disciplinary action, are stored for six months before being destroyed. Mobile phone numbers used to verify memberships (the legal representative’s ID if the person signing up is under the age of 14) is contained as part of the personal information in the records of misuse.
Relevant statutes, including the Act on the Consumer Protection in Electronic Commerce, etc., the Electronic Financial Transactions Act, and the Protection of Communications Secrets Act, require HAWAIIFOODY to store the information for a period of time, as described below. HAWAIIFOODY stores the personal information for the period specified by law and in no case shall the information be used for any other purpose.
• - Act on the Consumer Protection in Electronic Commerce
Records on subscription or withdrawal of subscription: Store for five (5) years
Records on payment settlements and supply of goods: Store for five (5) years
Records on customer complaints or dispute settlements: Store for three (3) years
• - Electronic Financial Transactions Act
Records on electronic finance: Store for five (5) years
• - Under the Act on Reporting and Using Specified Financial Transaction Information
Records on Financial Transaction Information : Store for five years
• - Protection of Communications Secrets Act
Records on sign-in: Store for three (3) months
Personal information is immediately destroyed to an un-restorable state once the purpose of collecting and storing personal information is fully served, which includes the user’s membership cancellation, service termination, and/or expiration of the personal information storage period that was approved by the user. Personal information stored under the law is immediately destroyed to an un-restorable state once the storage period is expired.
Personal information stored in electronic form is safely deleted using a technical approach to prevent it from being restored or regenerated while written information is shredded or incinerated.
4. What About Cookies?
• Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features personalized advertisements on other Web sites (e.g., Hawaiifoody Associates with content served by Hawaiifoody.com and Web sites using Checkout by Hawaiifoody payment service).
• The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Hawaiifoody.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Hawaiifoody.com products and services that require you to Sign in.
Customer service executive : Mira Yoon
Phone : +1-808-922-1122
Email : contact@hawaiifoody.com